Privacy Policy for NutriLife Thailand
At NutriLife Thailand, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
Information We Collect
We collect various types of information to provide and improve our services to you. This includes information you directly provide to us, such as your name, email address, phone number, and any health-related details you share during consultations or when filling out forms. We also gather data automatically through your use of our website.
- Personal Identifiable Information (PII): This includes your name, email address, phone number, physical address, and any other information that can directly identify you. We collect this when you register for an account, book a consultation, subscribe to our newsletter, or contact us directly.
- Health Information: During consultations or when you complete health assessment forms, you may provide sensitive health-related data. We treat this information with the utmost confidentiality and only use it to provide personalized nutritional advice and services.
- Usage Data: We automatically collect information about how you access and use our website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand user behavior and improve our website's functionality.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Understanding what information we collect helps us tailor our services to your needs while upholding our commitment to your privacy.
How We Use Your Information
The information we collect is essential for delivering our services, improving your experience, and communicating effectively with you. We use your data in several key ways:
To Provide and Maintain Our Service
We use your personal data to operate our website, process your consultation bookings, and deliver the nutritional advice and support you seek. This includes using your health information to create personalized meal plans and recommendations.
To Manage Your Account
The personal data you provide allows us to manage your registration as a user of the service. It helps us provide you with the functionalities available to registered users, such as accessing your consultation history or personalized resources.
For Communication
We may use your contact information to send you updates about your consultations, newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
For Analytics and Improvement
We analyze usage data to monitor and improve the performance and usability of our website. This helps us understand which features are most popular, identify areas for improvement, and optimize our content to better serve our users.
Disclosure of Your Personal Data
We understand the importance of keeping your personal information private. We do not sell or rent your personal data to third parties. However, we may share your information in specific circumstances and with certain entities:
- Service Providers: We may engage third-party companies and individuals to facilitate our service, provide service on our behalf, perform website-related services, or assist us in analyzing how our service is used (e.g., web hosting, analytics, email delivery). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If NutriLife Thailand is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of NutriLife Thailand
- Prevent or investigate possible wrongdoing in connection with the service
- Protect the personal safety of users of the service or the public
- Protect against legal liability
Any disclosure of your information is done with careful consideration and adherence to applicable laws and our commitment to your privacy.
Security of Your Data
The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Encryption
All data transmitted between your browser and our servers is encrypted using SSL/TLS technology, ensuring secure communication.
Access Control
Access to your personal data is restricted to authorized personnel only, who are bound by strict confidentiality agreements.
Regular Audits
Our systems undergo regular security audits and vulnerability assessments to identify and address potential risks.
Your Data Protection Rights
Depending on your location, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
